If You Have Insurance · 🇨🇦 Canada

Lost Life Insurance Policy Search — Use OLHI Help to Track Down Forgotten Coverage

Difficulty Easy Applies To All Provinces & Territories Last Updated 2026-04-03

Lost Life Insurance Policy Search — Use OLHI Help to Track Down Forgotten Coverage

What Is It?

If a family member dies and no one can identify the insurer or find the paperwork, the life insurance claim often never gets made. OLHI specifically says it helps consumers find lost policies or policies of deceased loved ones.

Why It Matters

This is a real money-left-on-the-table problem. Families often assume “if there was insurance, someone would contact us.” That is not a safe assumption.

What Most People Don’t Know

  • There is a specialized ombudservice that helps with this.
  • You do not need a complete policy number to start asking questions.
  • This is worth doing even years later if there is a reasonable basis to think coverage existed.

Frequently Asked Questions

Can OLHI help even if I do not know the insurer?


A: OLHI says it helps consumers find lost policies or policies of deceased loved ones, which is exactly the value of the service.

Is this only for active disputes?


A: No. OLHI also provides help and guidance for lost-policy situations.

Sources